Wal-Mart’s “Solution Station” Experiment Strangely Silent
- Comments: 18
- Written on: January 18th, 2009
Mid-2008 Walmert and Dell teamed up in an experiment across 15 of their Dallas-area super centers to create a competitive answer to Best Buy’s Geek Squad. The experiment was called “Solution Station.”
The experiment is old news, but I think it is interesting that there has been no mention of the effort since its launch.
Google searches for “Solution Station” only bring up spammy sites and a few press releases dating back to the project’s launch. Normally you at least find a few complaints online, but there is not a single one.
The last thing I can find in the blogosphere about the project was in September of 2008 when a commentator mentioned that Wal-Mart and Dell were not hiring skilled technicians.
If anyone has ever used the Solution Station, I would be curious to hear your impressions.
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- Comments: 18