Wal-Mart’s “Solution Station” Experiment Strangely Silent

  • Comments: 18
  • Written on: January 18th, 2009

Mid-2008 Walmert and Dell teamed up in an experiment across 15 of their Dallas-area super centers to create a competitive answer to Best Buy’s Geek Squad.  The experiment was called “Solution Station.”

The experiment is old news, but I think it is interesting that there has been no mention of the effort since its launch.

Google searches for “Solution Station” only bring up spammy sites and a few press releases dating back to the project’s launch.  Normally you at least find a few complaints online, but there is not a single one.

The last thing I can find in the blogosphere about the project was in September of 2008 when a commentator mentioned that Wal-Mart and Dell were not hiring skilled technicians.

If anyone has ever used the Solution Station, I would be curious to hear your impressions.

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